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, the city's key emergency management staff in different organizations were able to share information

"Having the virtual EOC allowed us to minimize our staffing in the EOC environment, apply the resource where it could be applied as needed, and then still be flexible or have the availability to support field operations when needed," he said. 

Therefore when we do have incidents where we physically need people to come to the EOC, they're much more likely to and they're also a lot more comfortable because they've interacted with us in kind of a virtual world." 

In the aftermath of a disaster, restoring connectivity and the cellular network has become as important as providing life-saving assistance

local civil-society groups, private-sector companies and volunteer networks is expanding the reach of humanitarian work

A small group of government donors provides nearly 70% of humanitarian funding, and the bulk goes to a few large international organizations and NGOs.

diverse in nature,

unpredictable

high-pressure, rapidly changing operations, often in insecure and dangerous conditions, relief workers have little space to try out new ideas.

increasing scrutiny and criticism from the public

humanitarians are increasingly turning to businesses and the private sector to learn how to be innovative and better manage innovation

using social media for needs assessment, community-led risk mapping, crisis insurance, mobile money, local production of relief supplies with 3D printers, and so on

require unprecedented collaboration between humanitarian organizations, governments and businesses.